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REPORT AN ELECTRIC OUTAGE OR SAFETY HAZARD
GENERAL CUSTOMER SERVICE
|DEC = DUKE ENERGY CAROLINAS||800.POWERON (800.769.3766) Español 866.4PAGON (866.427.2466)||800.777.9898|
|DEP = DUKE ENERGY PROGRESS||800.419.6356||800.452.2777|
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An operating system (OS) is the main software that supports a computer or mobile phone's basic functions, such as scheduling tasks, executing applications, and controlling peripherals. Examples of popular desktop operating systems include Apple OS X, Linux, Microsoft Windows & Google Chrome. Examples of mobile operating systems for phones and tablets include Android, iOS, Fire, and Blackberry. Please visit the website for your operating system for details on upgrading and troubleshooting. The following link is a free diagnostic tool to help you identify your operating system. http://whatsmyos.com
You can pay by phone (for a fee) by calling the General Customer Service contact numbers provided above.
You can report your outage by texting OUT to 57801. You can also report your outage by calling the Report an Electric Outage contact numbers provided above.